We are committed to providing high-quality services and ensuring customer satisfaction. If you are not fully satisfied with the direct air service after registration or change your mind regarding the same, then we offer the following refund policy:
Eligibility for Refunds
Refund requests will be considered under the following circumstances:
Service Issues: If there was a significant error in the execution of the service. Failure to Meet Expectations: If, after our team has made a reasonable effort to resolve the issue, the service still fails to meet the agreed-upon specifications or standards.
Refund Request Process
To request a refund, please follow these steps:
Contact Us: Reach out to our support team at [email/contact form] within 15th days of receiving the service. Provide Details: Provide a clear explanation of why you are requesting a refund, including any supporting documentation or evidence (e.g., screenshots, project notes).
Review Process: Our team will review your request and may contact you for additional information if needed. Decision: We will notify you of our decision within #var# business days. If a refund is granted, it will be processed within #var# business days after approval.
Refund Method
Refunds will be issued through the original payment method used for the transaction. Please note that it may take several business days for the refund to reflect in your account, depending on your payment provider.